How it works
You choose a number of credits you’d like to receive on a monthly basis. Every month we'll bill you for this number of tests and add the new test credits to your account.
You can purchase test credits within your subscription for $14 each (excl. VAT). You’ll save 30% compared to the Pay-As-You-Go plan.
3 credits per month: $42
5 credits per month: $70
10 credits per month: $140
15 credits per month: $210
20 credits per month: $280
25 credits per month: $350
50 credits per month: $700
What happens with unused credits?
Depending on the tests you are running you might be left with unused credits. Don’t worry - they roll over and stay in your account. Userbrain credits don’t expire.
Can I purchase additional credits?
Yes! It may happen that you run out of your monthly allowance of test credits or you just want to collect more feedback videos than usual. You can always buy additional credits at the same discounted price of $14 each.
Which payment methods do you accept?
We accept VISA, Mastercard and American Express credit cards.
Can I cancel anytime?
Yes, you can cancel anytime during the subscription.
What if I’m not happy with a test?
All tests are covered by our 100% Satisfaction Guarantee. If you’re not happy with one of the tests, we’ll send you a free credit for a new one without any costs. No questions asked.