How it works
You choose if you want to receive 3, 10 or 30 credits on a monthly basis. Every month we'll bill you for your selected number of tests and add the new credits to your account. You’ll save 34% compared to the Pay-As-You-Go plan.

3 credits per month: $57/mo
10 credits per month: $190/mo
30 credits per month: $570/mo

What happens with unused credits?
Depending on the tests you are running you might be left with unused credits. Don’t worry - they roll over and stay in your account. Userbrain credits don’t expire.

Can I purchase additional credits?
Yes! It may happen that you run out of your monthly allowance of test credits or you just want to collect more feedback videos than usual. You can always buy additional credits for $29 each.

Which payment methods do you accept?
We accept VISA, Mastercard and American Express credit cards. You can save 15% when paying annual. 

Can I cancel anytime?
Yes, you can cancel anytime during the subscription.

What if I’m not happy with a test?
All tests are covered by our 100% Satisfaction Guarantee. If you’re not happy with one of the tests, we’ll send you a free credit for a new one without any costs. No questions asked.